How long will my order take?
All items are handmade, and turnaround time can vary depending on the size and complexity of your order and how busy the shop is. If you need your order by a specific date, please let me know before ordering and I’ll let you know if I can make it happen.
Do you make custom orders or personalized orders?
Absolutely! Custom orders are a big part of what I do. You can request different sizes, colors, wording, themes, or a completely custom design. Visit the Custom Orders page and send me your idea along with any inspiration photos you have.
Can I send a picture of something I want made?
Yes! Inspiration photos are always welcome. Upload your photos through the Custom Orders form and tell me what you’d like changed or personalized. I’ll work with you to create a design that fits what you’re looking for.
What sizes do you offer?
Sizes vary depending on the design. Many of my signs can be made in multiple sizes, and larger statement pieces are available as well. If you’re unsure what size would work best for your space, just ask and I’ll be happy to help.
Can I choose my own colors?
Absolutely! Most designs can be customized with different colors to better match your style, team, room, or décor. If you have specific colors in mind, include them with your custom order request.
Do you offer local pickup?
Yes! Local pickup is available in the Glen Burnie/Pasadena, Maryland area. Select Local Pickup at checkout, and I’ll contact you when your order is ready to arrange pickup.
Do you ship?
Yes! Shipping is available within the United States. Shipping costs vary depending on the size of the item, and oversized pieces may have a higher shipping charge due to the packaging and materials needed to ship them safely.
What if my order arrives damaged?
If your order arrives damaged, please contact me within 48 hours of delivery and include photos of the damaged item and the packaging. I’ll work with you to make it right.
Can I return or exchange a custom order?
Because custom and personalized items are made specifically for you, they are final sale and cannot be returned or exchanged. If there is a problem with your order, please contact me and I’ll do my best to help.
How do I pay for a custom order?
Once we’ve worked out the details of your custom order, I’ll let you know the total and how to complete payment. Custom orders must be paid before I begin making your piece.
Will I see my custom design before you make it?
For custom designs, I’ll work with you on the details before production begins. When needed, I can provide a design preview so we can make sure the overall look is right before your piece is cut and assembled.
Still have a question?
I’m happy to help! Use the Contact Us page or email me at testasfarmhousetreasures@gmail.com and I’ll get back to you as soon as I can.